Returns & Exchanges

At ZERO, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn apparel. Our goal is to ensure your wardrobe reflects your unique style without any compromise on comfort or fit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.